COOKIE POLICY

Flowclean | www.flowclean.co.uk | Last updated: 4 October 2026

This policy explains what cookies are, which ones we use on www.flowclean.co.uk, and how you can control them. It should be read with our Privacy Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices, and give the site owner information about how it is used. Similar technologies, such as pixels and local storage, work in much the same way, and we refer to them all as "cookies" in this policy.

2. How we use cookies

We group the cookies on our site into four categories.

Strictly necessary cookies make the site work, keep it secure and remember your cookie choices. These are always on and do not need your consent.
Functional cookies remember preferences and support features such as the contact form.
Analytics cookies tell us how visitors use the site, so we can improve it. They are only set if you accept them.
Marketing cookies let us measure our adverts on Facebook and Instagram and show relevant ads. They are only set if you accept them.

3. Cookies on this site

The table lists the main cookies we use. Names and durations can change when providers update their systems, so the list may not be exhaustive.

Cookie / provider: XSRF-TOKEN, hs (Wix)

Category: Strictly necessary

Purpose: Site security and protection against forged requests

Typical duration: Session

Cookie / provider: svSession, bSession, ssr-caching, fedops.logger.sessionId (Wix)

Category: Strictly necessary

Purpose: Keep the site running, identify sessions and measure site performance

Typical duration: Minutes to up to 2 years

Cookie / provider: Cookie consent record (Wix)

Category: Strictly necessary

Purpose: Remembers the choices you make in our cookie banner

Typical duration: Up to 12 months

Cookie / provider: Google Analytics

Category: Analytics

Purpose: Counts visitors and shows how they use the site

Typical duration: Up to 2 years

Cookie / provider: Meta Pixel

Category: Marketing

Purpose: Measures the effectiveness of our Facebook and Instagram advertising

Typical duration: Up to 3 months

Wix also publishes a list of the cookies its platform uses, which you can find in its help centre.

4. Your consent and choices

When you first visit the site, our cookie banner asks whether to accept or reject non-essential cookies. Rejecting is as easy as accepting. Analytics and marketing cookies will not be set unless you accept them.

You can change or withdraw your choice at any time.

5. Controlling cookies in your browser

You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the site working properly. Each browser is different, so check its help section for instructions. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage how Meta uses your data for ads in your Facebook or Instagram ad preferences.

6. Changes to this policy

We may update this Cookie Policy if we change the cookies we use. The latest version will always be on this page.

7. Contact us

If you have questions about cookies or privacy, contact us at hello@flowclean.co.uk or 07344 716303.